TERMS & CONDITIONS
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. You visit this website at your own risk.
Locksmith professionals can request a wholesale account from Howard Sales. If an account is created, the account holder is responsible to confidentially preserve their log-in credentials. Howard Sales reserves the right to refuse any account request and to terminate an account at our own discretion.
Purchases, Prices, Product availability
The minimum order requirement is 1 item. Prices are subject to change without notice. Product prices do not include shipping costs or taxes where applicable.
Howard Sales makes every attempt to keep products in stock for quick delivery. If an item is out of stock, we will contact you within two business days with updated delivery information. Howard Sales reserves the right to ship partial orders, unless customer specifies otherwise, additional shipping expenses may apply.
Credit Cards: Visa, MasterCard or Discover
Checks: USD funds. Checks must clear before product is shipped. All NSF
checks will incur a charge of $35.00
Money Orders: USD funds.
Wire Transfer: USD funds only, there is a $15 fee for this service
Open Account: Net 30 day. All past due amounts are subject to a finance charge of 1.5% monthly interest. Howard Sales reserves the right to open or terminate an account at our discretion.
All orders, if product is in stock, should ship within two business days of having received the order. Orders will ship UPS ground, unless otherwise requested. Orders entered on our website are for addresses in the United States. For international orders please contact us at firstname.lastname@example.org. If the shipment is lost you must contact us to initiate a search for your shipment. If the product is damaged in the shipping process, you must contact Howard Sales, 859-885-5625, within 24 hours of package delivery.
All products carry the manufacturer’s warranty. Howard Sales is not the manufacturer of these products, but will serve as your advocate to the manufacturer of your product for a warranty claims. For more information see the manufacturer’s warranty policy.
You may return any product within 10 business days from date of invoice. To receive a full product refund, shipping costs are non-refundable, the product must be undamaged and in original packing. A restocking fee of 20% may be applicable. Before returning a product you must obtain an RGA (Return Goods Authorization) from Howard Sales by calling 859-885-5625. Non-Refundable items include, but not limited to: Special order items, Software products. Howard Sales reserves the right not to refund any returned product at our discretion.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site place an order fill out a form respond to a survey subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Howard Sales collects and uses Users personal information for the following purposes:
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
PO Box 256 Wilmore, KY 40356
January 23, 2014