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Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service.  If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.  You visit this website at your own risk.

Wholesale Account

Locksmith professionals can request a wholesale account from Howard Sales.  If an account is created, the account holder is responsible to confidentially preserve their log-in credentials.   Howard Sales reserves the right to refuse any account request and to terminate an account at our own discretion.

Purchases, Prices, Product availability

The minimum order requirement is 1 item.  Prices are subject to change without notice.  Product prices do not include shipping costs or taxes where applicable.

Howard Sales makes every attempt to keep products in stock for quick delivery.  If an item is out of stock, we will contact you within two business days with updated delivery information. Howard Sales reserves the right to ship partial orders, unless customer specifies otherwise, additional shipping expenses may apply.

Payment Options

Credit Cards: Visa, MasterCard or Discover


Checks: USD funds.  Checks must clear before product is shipped. All NSF

              checks will incur a charge of $35.00

Money Orders:  USD funds.

Wire Transfer:  USD funds only, there is a $15 fee for this service

Open Account:  Net 30 day.  All past due amounts are subject to a finance charge of 1.5% monthly interest.  Howard Sales reserves the right to open or terminate an account at our discretion.


All orders, if product is in stock, should ship within two business days of having received the order.  Orders will ship UPS ground, unless otherwise requested. Orders entered on our website are for addresses in the United States.  For international orders please contact us at  If the shipment is lost you must contact us to initiate a search for your shipment.  If the product is damaged in the shipping process, you must contact Howard Sales, 859-885-5625, within 24 hours of package delivery.

Product Warranty

All products carry the manufacturer’s warranty.  Howard Sales is not the manufacturer of these products, but will serve as your advocate to the manufacturer of your product for a warranty claims.  For more information see the manufacturer’s warranty policy.

Return Policy

You may return any product within 10 business days from date of invoice.  To receive a full product refund, shipping costs are non-refundable, the product must be undamaged and in original packing.  A restocking fee of 20% may be applicable.  Before returning a product you must obtain an RGA (Return Goods Authorization) from Howard Sales by calling 859-885-5625.  Non-Refundable items include, but not limited to: Special order items, Software products.  Howard Sales reserves the right not to refund any returned product at our discretion.

Privacy Policy

This Privacy Policy governs the manner in which Howard Sales collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by Howard Sales.

Personal identification information

 We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site place an order fill out a form respond to a survey subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Howard Sales collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.  Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 

Changes to this privacy policy

Howard Sales has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Howard Sales

PO Box 256 Wilmore, KY 40356


January 23, 2014